1. Overview and Contracting Entity

• Soul2Search is a dating and relationship discovery platform operated by 18Tree LLC.
• Website: www.soul2search.com
• Support: support@soul2search.com
• General contact: admin@soul2search.com
• Privacy Policy: https://soul2search.com/privacy-policy.html

2. Eligibility

• You must be at least 18 years old to use the Service.
• By creating an account, you represent that you are 18 or older, have legal capacity to agree, are not prohibited by law from using the Service, and will comply with these Terms and all applicable laws.
• The Service is intended for individuals seeking relationships and lawful connections and is not intended for individuals below 18 or for commercial solicitation.

3. Account Registration and Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.
• Notify support@soul2search.com immediately if you suspect unauthorized access. Identity verification may be required to restore access.

4. Acceptable Use and Prohibited Conduct

• You agree not to use the Service for unlawful, harmful, fraudulent, deceptive, harassing, stalking, hateful, discriminatory, pornographic, or abusive purposes.
• You agree not to impersonate others, transmit illegal or infringing content, upload malware, scrape or crawl the Service, solicit commercially without consent, bypass security, access data without authorization, or engage in threats, extortion, or doxing.
• We may remove content, restrict features, or suspend or terminate accounts that violate these Terms or applicable law.

5. Moderation and Enforcement

• Soul2Search uses a combination of automated tools and human review to moderate content and behavior.
• We may remove or restrict content, suspend or terminate accounts, and report illegal conduct to law enforcement where appropriate.
• Appeals may be sent to support@soul2search.com, but reversal is not guaranteed.

6. Location Services and Device Permissions

• The Service may use precise device location to enhance discovery and safety features.
• You can control location permissions through device settings, but disabling location may limit functionality.

7. Analytics, Third-Party Services, and Integrations

• We use analytics, messaging, moderation, matching, and infrastructure services to operate and improve the Service.
• Your use of third-party features may also be subject to those providers’ terms and privacy policies.

8. Messaging and Communications

• The Service includes messaging between matched users. Harassment, abuse, threats, and illegal content are prohibited.
• Messages may be scanned or processed using automated tools for abuse detection, spam prevention, moderation, or safety, and may be reviewed in limited cases for enforcement or legal compliance.
• We may send service-related communications such as account notices and security alerts.

9. Intellectual Property; Our License to You

• The Service, excluding User Content, is owned by 18Tree LLC or its licensors and protected by intellectual property law.
• We grant you a personal, non-transferable, non-sublicensable, revocable, limited license to use the Service for its intended purposes in accordance with these Terms.
• You may not copy, modify, distribute, sell, reverse engineer, or create derivative works of the Service except as permitted by law or these Terms.

10. In-App Purchases, Subscriptions, and Payments

• At launch, the Service does not include paid subscriptions or in-app purchases, though these may be added later.
• If paid features are introduced, pricing, billing intervals, features, auto-renewal terms, and refund policies will be disclosed before purchase.

11. Third-Party Links and Content

• The Service may contain links to third-party websites or resources. We are not responsible for their content, policies, or practices.

12. DMCA Notice and Procedure; Repeat Infringer Policy

• If you believe content infringes your copyright, send a DMCA notice to support@soul2search.com with the required identifying information and statements.
• Counter-notices must comply with the DMCA. We may terminate users deemed repeat infringers.

13. Feedback

• If you provide suggestions, ideas, or feedback, you grant us a perpetual, worldwide, royalty-free license to use that feedback without restriction or compensation.

14. Disclaimers

15. Limitation of Liability

16. Arbitration Agreement and Class Action Waiver

• These Terms are governed by Maryland law.
• Disputes will be resolved by binding arbitration under AAA Consumer Arbitration Rules, except that either party may bring an individual action in small claims court in Baltimore County, Maryland.
• Proceedings must be conducted on an individual basis, not as class, consolidated, or representative actions.
• You may opt out within 30 days of first accepting these Terms by emailing support@soul2search.com with the subject “Arbitration Opt-Out.”

17. Termination

• We may suspend or terminate your account or access at any time, with or without notice, for any or no reason, including violations of these Terms.
• Certain obligations survive termination, including intellectual property, indemnity, and arbitration.

18. Changes to the Service and Terms

• We may modify, suspend, or discontinue all or part of the Service at any time.
• We may update these Terms from time to time. Continued use after changes become effective constitutes acceptance of the revised Terms.

19. International Use; Export

• You are responsible for compliance with local laws.
• You agree to comply with U.S. export and sanctions laws and regulations.

20. Electronic Communications; Notices

• You consent to receive communications electronically and agree that emails, in-app messages, and posted notices satisfy legal writing requirements.
• Legal notices should be sent to support@soul2search.com with a copy to admin@soul2search.com.

21. Contact

• Soul2Search
• Support: support@soul2search.com
• General contact: admin@soul2search.com
• Privacy Policy: https://soul2search.com/privacy-policy.html